FAQs
Please contact customer.support@beauty-911.com as soon as possible. Exchanges
happen within 7 working days of receiving your returned goods.
We will do our best to accommodate your request.
No Refund
We currently accept Visa and MasterCard credit cards. You can store multiple
credit cards to use for your online purchase on beauty-911.com. During this step in
the checkout process, you can add, edit, or delete your information. Select one
credit or debit card for the payment of your order.
We also currently accept CASH UPON DELIVERY.
Once your order has been dispatched, next day delivery within Egypt.
Please bear in mind that during holidays or limited edition launches and restocks,
this time may vary.
Once you place the order a confirmation message will be sent through the website
and our professional customer service will give you a call.
Please contact customer.support@beauty-911.com within 48 hours of receiving the
order, so that we can take care of this for you. Please provide us with your order
number along with a photo of the incorrect item you received.
Services arrive in 45 minutes all over Cairo except (El Obbour-Haram-El Abasseya
– Faisal – Helwan)
Click on Home Services
Add your desired service in cart
Checkout and expect your order to arrive in 45 minutes
You may choose your service provider by gender, when booking online or within
the Beauty911 website.
Female service providers work from 10am to 6pm
Male service providers work from 10am to 8pm
Orders are delivered within 1 to 6 business days.
Yes, from time to time we offer discounts and promotions. Sign up for our email to
receive news on special offers
Unable to find satisfactory answers ?
Contact Support